GDPR Compliance

Last updated: 19 June 2026

Our Commitment to Data Protection

indigo-moor is committed to protecting your personal data in accordance with the General Data Protection Regulation and the UK Data Protection Act 2018.

Data Controller

indigo-moor acts as the data controller for personal information collected through this website and our services. We are responsible for ensuring your data is processed lawfully, fairly, and transparently.

Your Rights Under GDPR

Under data protection legislation, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is manifestly unfounded or excessive.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to request transfer of your personal data to another organisation or directly to you in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of any such extension.

Data Processing Activities

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: when you have given clear consent for us to process your data
• Contract: when processing is necessary to fulfil a contract with you
• Legal obligation: when we must process your data to comply with the law
• Legitimate interests: when processing is necessary for our legitimate business interests

Data We Collect

• Identity data: name
• Contact data: email address
• Technical data: IP address, browser type, device information
• Usage data: how you use our website
• Communication data: preferences for receiving information from us

Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

International Transfers

Your personal data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK or European Economic Area, we ensure appropriate safeguards are in place.

Data Breach Notification

In the event of a data breach that is likely to result in high risk to your rights and freedoms, we will notify you without undue delay.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement periodically. Material changes will be communicated through our website.

Contact Our Data Protection Officer

For questions about data protection or to exercise your rights, contact us at [email protected]